To secure your reservation, a 40% deposit is required at the time of booking. The remaining balance is due 48 hours before the scheduled tour date
We accept payments via credit card or bank transfer.
Visa and MasterCard payments are accepted without any additional fee. For American Express, an extra fee of 3% per transaction will be applied
CANCELLATION POLICY:
To receive a full refund, cancellations must be made at least 24 hours before the experience's start time
Cancellations or changes made less than 24 hours before the experience’s start time are non-refundable
A full refund will be provided if your cruise ship does not dock at the port due to cancellation or any other reason by the cruise line
KNOW BEFORE YOU BOOK:
This tour involves moderate cycling through hilly terrain and dirt roads. A basic level of fitness is recommended as some parts may be challenging
Participants must be at least 16 years old to join the eBike tour
Bring a small backpack, Windbreaker or light jacket, Sunglasses, Seasonal-appropriate clothing, Comfortable hiking shoes
MEETING INSTRUCTIONS:
Upon your reservation please notify us for your preferred choice to meet us
We kindly request that you provide us with your mobile number so allows us to share any real-time updates, ensuring you have the latest information at your fingertips.
We kindly request to be at the designated pick up or meeting location at least 15 minutes prior to the scheduled departure time