To secure your reservation, a 40% deposit is required at the time of booking. The remaining balance is due 48 hours before the scheduled tour date
We accept payments via credit card or bank transfer.
We will promptly send you an email within 24 hours of receiving your reservation, providing detailed information about the tour time and meeting instructions for your upcoming excursion.
CANCELLATION POLICY:
For a full refund, you must cancel at least 48 hours before the experience’s start time.
If you cancel less than 48 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 48 hours before the experience’s start time will not be accepted
In the event that the arrival of customers, who are arriving on a cruise ship, is canceled due to any reason (such as unforeseen circumstances, itinerary changes by the cruise line, or other factors), a full refund will be issued.
KNOW BEFORE YOU BOOK:
Vessels at Lake Melissani are 12-man rowboats with rower. The boat ride, spanning approximately 10-15 minutes.
We kindly request that you inform us of your desired departure time and pick-up location.
We kindly request that you provide us with your mobile number so allows us to share any real-time updates, ensuring you have the latest information at your fingertips.
We kindly request to be at the designated pick up or meeting location at least 15 minutes prior to the scheduled departure time