To secure your reservation, a 40% deposit is required at the time of booking. The remaining balance is due 48 hours before the scheduled tour date
We accept payments via credit card or bank transfer. Cash payment is acceptable only for the balance payment
For those who prefer to pay their balance in cash on the day of the tour, kindly notify us via email 48 hours before the scheduled date of your tour.
CANCELLATION POLICY:
For a full refund, you must cancel at least 48 hours before the experience’s start time.
If you cancel less than 48 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 48 hours before the experience’s start time will not be accepted
In the event that the arrival of customers, who are arriving on a cruise ship, is canceled due to any reason (such as unforeseen circumstances, itinerary changes by the cruise line, or other factors), a full refund will be issued.
KNOW BEFORE YOU BOOK:
Some castle and monastery structures may have uneven terrain or steep staircases. Pay attention to your surroundings, especially if you have mobility concerns or are traveling with children.
Upon your reservation please notify us for your preferred choice to meet us
We kindly request that you provide us with your mobile number so allows us to share any real-time updates, ensuring you have the latest information at your fingertips.
We kindly request to be at the designated pick up or meeting location at least 15 minutes prior to the scheduled departure time